Cancellation Policy

At Household Guardians, we understand that schedules change and unexpected circumstances arise. We aim to accommodate our students as best we can while maintaining fairness and planning efficiency for our classes. Refunds If you are unable to attend a scheduled CAPS course, refund requests must be made at least 7 days prior to the start of the class. Refunds requested 7 or more days before the course date will be issued in full. Refund requests received less than 7 days before the class may be reviewed individually and could be offered as a credit toward a future course. All approved refunds will be issued by check and mailed to the address provided at registration. Please allow 10–14 business days for processing and delivery. Cancellations & Transfers If you need to cancel your participation, please notify us no later than 3 days (72 hours) before the class begins. Cancellations received at least 3 days in advance may transfer registration to a future class date at no additional cost. Cancellations made within 72 hours of the course may not be eligible for refund or transfer due to preparation and limited class size. If Household Guardians must cancel or reschedule a class, all registrants will be notified immediately and may choose between a full refund by check or a transfer to another date. Special Circumstances We understand that life happens. If an emergency prevents you from attending, please contact us directly at fritzi@householdguardians.com We’ll work with you personally to find the best solution—whether that’s a refund, reschedule, or future course credit.